TERMS OF SERVICE
1. Introduction
Welcome to Luminara Media Ltd. These Terms of Service govern your use of our website https://luminaramediaa.com/ and the purchase of our handcrafted bracelets. By accessing our website or placing an order, you agree to comply with these Terms. If you disagree, please refrain from using our services.
2. Company Information
Business Name: Luminara Media Ltd
Email: [email protected]
Phone: +44 79 1882 6425
Website: https://luminaramediaa.com/
3. Orders & Payments
All orders are subject to availability.
We reserve the right to cancel orders in case of pricing errors or fraud suspicions.
4. Shipping & Delivery (EU & UK)
Delivery times vary (typically 20-40 business days, subject to customs).
5. Returns & Refunds (EU Consumer Rights)
14Day Right of Withdrawal: EU customers may return unused Products within 14 days.
Return shipping costs are the customer’s responsibility unless the item is faulty.
6. Data Protection (GDPR Compliance)
We collect personal data (name, address, email) solely for order processing.
Your data is protected and never shared unlawfully.
You have the right to access, correct, or delete your data—contact us at [email protected].
7. Governing Law & Dispute Resolution
These Terms are governed by English law.
EU consumers may pursue disputes via the EU’s Online Dispute Resolution (ODR) Platform.
8. Contact Us
For questions or returns, contact:
Email: [email protected]